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QUESTIONS & ANSWERS
FAQ.
Everything you’ve always wanted to know about touchpoint sampling, how we work, costs and our network. Here you’ll find answers to the 20 most frequently asked questions.
20
QUESTIONS & ANSWERS
STILL HAVE QUESTIONS?
We answer them personally, free of charge and without obligation.
1
GENERAL
Freudebringer is an innovative sampling service provider specializing in the targeted distribution of product samples through a network of trusted people, experts and likeable personalities. Our partners range from doctors to hairdressers, beauty consultants, ski instructors and fitness trainers. We also work with hundreds of works council members and HR staff who hand products directly to their colleagues.
What sets us apart is the personal handover of samples, which creates credibility and closeness. Our focus is 100% on touchpoint sampling: from our tool and logistics to the call center and the mystery shopping team. Touchpoint sampling is in our DNA.
We are currently active in Austria, Germany and Switzerland.
Yes, our services suit companies of every size. We adapt the scope of the campaign individually to your resources and goals.
2
CAMPAIGN & PRODUCTS
- Together we identify the ideal touchpoints, select the right trusted people and brief them.
- We produce promotional materials, assemble your products and handle the complete logistics.
- We start quality assurance measures, check that materials have arrived, rebrief and visit the distribution partners.
- We carry out market research and create a final report including photo documentation.
We distribute a wide range: cosmetics, food, beverages, magazines, snacks, cereals, cleaning products, baking supplies, health products and many more, in short, anything you can touch, smell and taste.
Absolutely! We offer 25 different target and interest groups, which can be defined and refined individually for every sampling campaign.
Our sampling campaigns start at 5,000 pieces, but we are also happy to distribute 5,000,000 products.
The duration varies with the scope and complexity of the campaign. As a rule, a campaign takes about 1 month.
Yes! Besides product distribution, flyers, brochures and the like can be handed out, dispensers placed and posters hung up at the touchpoint.
3
PROCESS & QUALITY
We monitor and evaluate every campaign. Our call center follows up by phone during the campaigns, and our mystery shopping team checks and advises the trusted people during distribution.
We provide regular updates and detailed reports on how the campaign is going and keep you supplied with photos throughout.
You receive photos continuously and we survey the distribution partners. In doing so we collect information on satisfaction, product quality, likelihood to buy and much more.
Yes, we offer comprehensive consulting to make sure every campaign is tailored to the specific needs and goals of our clients.
4
COSTS & LOGISTICS
Costs depend on the scope of the sampling campaign: the more products you want to distribute, the lower the price per sample. Logistics costs (by size and weight) and costs for promotional materials are added to the distribution price.
We use professional logistics partners in Germany, Austria and Switzerland. The samples are transported and stored safely and in perfect condition, in cold storage on request.
Nothing is worse than having to dispose of products. We help you quickly and without fuss to distribute goods at risk of expiry to the target audience in time, sustainably and with the chance of winning new customers.
5
NETWORK PARTNERS
Our partners are selected carefully, based on their suitability for specific target audiences. We make sure they understand and share the added value of product sampling for their customers and employees.
Our distribution partners decide anew for each product whether they want to take part in the campaign. They don’t have to distribute, they want to! That makes a big difference: we know in advance that they are joining with joy.
Yes, we are always looking for new partners who share our values and want to become part of our network. Sign up at www.freudebringer.net.
Still have questions? Give us a call.
Free initial consultation: we answer everything personally and find the right path for your brand.
FREUDEBRINGER
Since 2017, Freudebringer has brought brands straight to their target audiences through people they trust: personal, credible, with no wasted reach.
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